Broken Heart Ring
This is the broken heart... sold individually, if you'd like a complete heart then please add both sides of the heart to your cart. Or if you and your fave human are buying this, then double check whose ordering which side!
These are made to order by our small team in our Brighton workshop so please allow 3-4 weeks for us to finish and post your order. Please see all additional information below.
Broken Heart Ring
Sizing & Requests
What size should I order?
If you already know your size ie. you've used a ring sizer or you have a thin ring that you know fits, then with this piece we'd recommend going up a size. For example, if you are a size N (US: 6.5), it would be best to size up to an O (US: 7). Feel free to contact us here if you're unsure.
What if I don't know my ring size?
If you are unsure of your size and are based in the UK then the best bet is to order a Ring Sizer. If you are overseas, please order a ring sizer online or get sized by your local jeweller if you are able to safely.
What if my ring size is unavailable?
If your size is sold out, feel free to add your email above to be notified when it is back in stock. If you would like to request a different size than those listed, feel free to let us know here, we will do our best to include it in our next batch.
Shipping & Packaging
When will my order be shipped?
This will be made to order by our small team in Brighton, so please allow 3-4 weeks for this to be processed. We will then post all UK orders by Royal Mail's First Class service, these packages will require a signature. A tracking number will be provided once the order has been shipped! Items are shipped worldwide, for international orders, items are sent tracked and signed, please allow a little longer for delivery.
How will my order be packaged?
Your piece will come packaged in a branded Rat Betty black box. These are recycled and recyclable. Our postage boxes and packing tape are all fully biodegradable. We use Fairtrade cotton pouches as a way for you to safely store your jewellery to keep it in great condition.
If this is a gift and you require discrete packaging please add a note when ordering.
Returns & Exchanges
Do you offer returns?
We are confident you'll love your piece. If for whatever reason, you need to return it, we are happy to provide a full refund provided the piece is returned in its original condition and packaging within 30 days of the piece being delivered. All orders placed between Nov 1st and Dec 31st will have until Jan 31st 2022 to return/exchange. For more info, please see our returns page here.
What if my piece doesn't fit?
We are happy to exchange for a piece that fits! Everything is handmade so please make sure you know your size before ordering. All orders placed between Nov 1st and Dec 31st will have until Jan 31st 2022 to return/exchange. All new orders will have 30 days of the piece being delivered to exchange. For more info, please see our exchanges page here.