We use Royal Mail’s Tracked 24hr Signed For service. Royal Mail aims to deliver in 1-2 working days (once the order is finished and dispatched).

We use UPS. This typically takes 3-5 business days (once the order is finished and dispatched).

There is a $10 delivery fee for orders under $60.

We are based in the UK, so additional duties may apply upon arrival of orders, generally you will only be subject to these duties and taxes if the value of your order is greater than US$800. We are not responsible for these additional costs. Shipping & duties are non-refundable.

If you are requested by the courier or customs agency to pay for charges relating to import of our goods, please forward the correspondence to us at hello@ratbetty.com so that we can resolve the issue for you.

Free delivery using Royal Mail Tracked & Signed For Service for orders between £50 to £125. There is a £10 delivery fee for orders under £50. This takes approximately 5-10 business days days (once the order is finished and dispatched). *Note this service is not available for customers in Norway or Italy, we can only ship via DHL Express to these countries.

There is the option for DHL Express Shipping for customers who need their items sooner.

DHL Express free for orders over £200. This takes 3-5 business days (once the order is finished and dispatched).

This takes approximately 5-14 business days (once the order is finished and dispatched).

DHL Express shipping available for customers who need their items sooner. This is free for orders over £200. This takes 3-5 business days (once the order is finished and dispatched).

We are based in the UK, so additional duties may apply upon arrival of international orders - these are calculated by your local customs authority. We are not responsible for these additional costs. Shipping & duties are non-refundable.

If you have any questions or concerns regarding shipping please email info@ratbetty.com or use our contact form here.

We ship to Canada via express courier (either FedEx or DHL Express).

Shipping is free for orders over $280 CAD. This takes 3-5 business days (once the order is finished and dispatched).

We are based in the UK, so additional duties may apply upon arrival of international orders - these are calculated by your local customs authority. We are not responsible for these additional costs. Shipping & duties are non-refundable.

If you have any questions or concerns regarding shipping please email info@ratbetty.com or use our contact form here.

This takes 3-10 business days (once the order is finished and dispatched).

We are based in the UK, so additional duties may apply upon arrival of international orders - these are calculated by your local customs authority. We are not responsible for these additional costs. Shipping & duties are non-refundable.

We are unable to deliver to Russia.

If you have any concerns regarding shipping please email info@ratbetty.com or use our contact form here.

These are calculated by your local customs authority. We are not responsible for these additional costs. Shipping & duties are non-refundable.

Any import duties and taxes are charged once the package has reached the destination country and these charges must be paid by the recipient of the package. Customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.

If you refuse a shipment from Rat Betty, you are responsible for the original shipping charges, import fees incurred on the package, and the cost of returning the package to Rat Betty. This amount will be deducted from your refund. In the instance, the return fee exceeds the amount of the original purchase plus shipping costs, the package will be abandoned and you will not be refunded.